Validity of packs starts from date of purchase. Packages are extendable at $15 for 7 days. Max extension is 28 days.
ROLLOVER: Max of 5
Rollover a maximum of 5 classes into a new all-access pack bought within one month of previous pack expiry
CANCELLATION POLICY: 12-hour rule
Classes cancelled within 12 hours of class start time will be considered late cancellation and credit(s) will be charged.
NO REFUND OR TRANSFERS: All Sales Are Final
All sales are final and cannot be shared, transferred or refunded.
You will need grip socks for Reformer Pilates. It is optional for Barre classes.
Mats are provided. You can choose to bring your own mat towel to layer over our mats.
Please bring your own towel and water for class.
Please arrive at least 15min earlier just in case, latecomers will not be allowed in.
To be fair to all members, your spot may be released to others if you have NOT signed in at least 3 min BEFORE the class starts!
It takes 2 Lab credits to attend a reformer class. 2nd credit will be deducted 12 hours before class start time. If you do not have enough credits in your package to be deducted, your booking will be cancelled.
The deadline to cancel your class without any penalty is 12 hours prior to your booked class.
If you are unable to attend a class, please cancel 12 hours prior to the start of your booked class. Any cancellations less than 12 hours before your class will cost you 1 credit.
For e.g. If you have booked a class for 6.00PM class on 20 November and wish to cancel it, you must do so by 6.00AM on 20 November.