app

LAB STUDIOS APP

FAQ

I CANNOT ADD MY CREDIT CARD, APP IS TELLING ME TO ADD CARD TO HOME STUDIO

Please select Duxton as your location before adding credit card information. Contact us via whatsapp if that attempt is still unsuccessful.

CAN I TOGGLE TO DIFFERENT LOCATIONS ON THE APP?

With an active pack, you should see an arrow button appear next to the location which will show a drop down


Without an active pack, you can log out, and click on ‘I’ll do this later’ when prompted to log in

I CANNOT SEEM TO LOG IN OR ERROR MSG OF EMAIL / PASSWORD KEEPS APPEARING.

Exit the app and relaunch it. Now select Lab Studios Duxton. (It does not matter if you do not frequent Duxton as your home studio. This step is just to facilitate the account creation process so you can see all migrated passes)

If you have not yet created your account, please do so by clicking on register. Use the same email as you did previously on mindbody.

 

If you have created an account and still cannot access your passes, please whatsapp us

HOW DO I SEARCH FOR A STUDIO?

Search for
Lab Studios Duxton
Lab Studios Joo Chiat
Lab Studios East Coast
Lab Studios Holland Village